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David Alan - Direct Mail Guru
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The Four Types of Offers in Direct Mail Marketing

In Direct Mail marketing there are 4 types of offers. The hard offer, soft offer, negative offer and deferred offer. A hard offer is something that the customer must pay for in advance. It is then usually shipped the next day. This eliminates most collection problems you may run into. A soft offer is the opposite of a hard offer. The customer is usually billed later. This is more convenient for the customer, but can cause some problems later if their is a problem collecting. The next two offers are backup offers. The negative offer is given in the "P.S." of a sales letter. It is used when the person doesn't want to order, and gives them the chance to give a reason why. A deferred offer is when the customer doesn't want to buy at this exact moment, and is given a chance to say when they may want to purchase through direct mail later.

 

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